Our provider engagement team serves as the primary point of contact for members. The team is comprised of experienced professionals with comprehensive backgrounds in nursing, medicine, education, practice management and healthcare administration.
How the Quality Alliance engages provider members
We educate
We offer multiple educational opportunities related to clinical measures, utilization measures, HHS-Hierarchical Condition Category (HCC) risk scoring, access to care and many other current topics.
We build relationships
We develop relationships with our member providers by visiting their offices to provide complete training and support, sponsoring educational forums for providers and office staff, and encouraging their participation on task forces charged with continuing to develop our clinical integration program.
We listen
In the process of educating and developing our members, we listen to their individual and collective needs and challenges. The knowledge we gain is used to adjust our current offerings and develop innovative services.
We support
We support practices by training staff on the use of our provider portal to promote the improvement of quality and efficiency. Our business solutions provide both practice management and business operations support.
We engage
By connecting and aligning independent providers with the clinically integrated network, we promote collaboration across the healthcare continuum and engage providers in the larger effort to transform healthcare.